Privacy Policy

Effective Date:

Sep 8, 2025

Company:

Paxily Corp

Address:

16360 Los Gatos Almaden Rd, Los Gatos, CA 95032, USA

1. Introduction

Paxily Corp ("Paxily," "CookBridge," "we," "our," or "us") operates the CookBridge platform (the "Service"), which allows users to book live cooking sessions with chefs.

This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, mobile applications, or services. By using CookBridge, you agree to the practices described here.

2. Information We Collect

We collect the following categories of personal data:

Account Information

Name, email address, phone number, profile photo.
Login credentials.

Payment & Transaction Information

Payment details (processed securely through PayPal, we do not store credit card numbers).
Session bookings, commissions, payouts, and transaction history.

Identity Verification (for Chefs & Agents)

PayPal may collect and verify IDs, tax information, and bank details during onboarding.
We receive confirmation of your PayPal account status, not sensitive documents.

Usage Data

Device/browser type, IP address, log files.
Interactions with the platform (pages visited, sessions booked).

Communications

Messages sent between users and chefs.
Support requests and feedback.

3. How We Use Your Information

We use personal data to:

Provide and improve the Service.
Facilitate bookings, payments, and payouts.
Communicate confirmations, updates, and support messages.
Prevent fraud, enforce Terms of Service, and resolve disputes.
Comply with legal, regulatory, and tax obligations.

4. Sharing of Information

We share information only as necessary:

With PayPal (Payments) → to process transactions, commissions, and payouts.
With Service Providers → hosting, analytics, support tools (bound by confidentiality).
With Legal Authorities → if required by law, regulation, or court order.
With Other Users → limited profile info (e.g., chefs see your booking request; users see chef's profile).

We do not sell personal data to third parties.

5. International Transfers

Because CookBridge connects chefs and users globally, your data may be transferred outside your country of residence. Where required, we use safeguards (e.g., Standard Contractual Clauses for EU users).

6. Data Retention

Account data → kept as long as your account is active.
Transaction records → retained for tax, legal, and compliance (typically 7 years).
You may request deletion of your account, but we may keep certain data where legally required.

7. Your Rights

Depending on your location (e.g., California CCPA/CPRA, EU GDPR), you may have rights to:

Access the personal data we hold about you.
Request correction or deletion.
Object to processing or withdraw consent.
Request a copy of your data (data portability).

To exercise rights, contact us at: admin@paxily.com

8. Security

We implement technical, administrative, and organizational measures to protect your data. However, no system is 100% secure, and you use the Service at your own risk.

9. Children's Privacy

CookBridge is not directed to children under 13 (or 16 in certain regions). We do not knowingly collect data from minors.

10. Updates to This Policy

We may update this Privacy Policy periodically. If material changes occur, we will notify you via email or platform notice. Continued use after updates constitutes acceptance.

11. Contact Us

Paxily Corp
16360 Los Gatos Almaden Rd,
Los Gatos, CA 95032, USA
Email: admin@paxily.com